How can we help?
Need help with Notaro? Email us and we’ll get back to you as soon as we can.
Tell us the email address on your Notaro account, your device and what happened. A screenshot helps too. You can also use Settings → Report a bug in the app.
Notaro Pro subscriptions
Cancel or change your plan
On iPhone or iPad, open Settings → your name → Subscriptions → Notaro. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app doesn’t cancel your subscription.
Restore a purchase
Open Notaro Pro in the app and tap Restore purchases, signed in to the same Apple ID or Google account you bought it with.
Refunds
Purchases are handled by Apple or Google, so refunds are requested from them. For Apple, go to reportaproblem.apple.com.
Your account and data
Delete your account
In the app, open Settings → Delete account. This permanently deletes your account and its content.
Privacy requests
To get a copy of your information or ask about how it’s used, email us. See the Privacy notice for details.
Report content or a user
Long-press a message or open a file’s menu and choose Report. See the Community guidelines.